Shipping & Returns
Shipping Update
Easter Shipping Period
Please be advised that during the Easter period, you may experience longer processing and delivery times than usual. This is due to a combination of public holidays, reduced courier operations, and increased order volumes.
Our warehouse will be closed on the following public holidays:
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Good Friday
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Easter Saturday
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Easter Sunday
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Easter Monday
Orders placed during this time will be processed once operations resume on the next business day. While we will do our best to dispatch orders promptly, delays may occur due to limited courier services and backlog.
Shipping Cost & Approx. Delivery Time Frames
Delivery To Australia
Delivery Method | Metro | Regional | Remote |
Standard Australia Post |
FREE shipping on orders $99 and over AUSTRALIA WIDE* 3-4 business days |
FREE shipping on orders $99 and over AUSTRALIA WIDE* 5-7 business days |
FREE shipping on orders $99 and over AUSTRALIA WIDE* 8-10 business days |
Express Australia Post |
Calculated at cart once based on location 1-2 business days |
Calculated at cart once based on location Please allow an additional 1-2 days |
Calculated at cart once based on location Please allow an additional 1-2 days |
Delivery To New Zealand
Standard
Aus Post to NZ |
Calculated at cart once based on location 9-15 business days |
Express Aus Post to NZ |
Calculated at cart once based on location 6-12 business days |
*Additional delivery fees apply for Luggage orders being sent to Western Australia, Northern Territory and Queensland
If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).
Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (Sales or over long weekends), due to wild weather, or due to other Australia Post-delivery issues that are unforeseen or unavoidable events beyond our reasonable control. Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.