Shipping & Returns

Shipping Update

Easter Shipping Period

Please be advised that during the Easter period, you may experience longer processing and delivery times than usual. This is due to a combination of public holidays, reduced courier operations, and increased order volumes.

Our warehouse will be closed on the following public holidays:

• Good Friday

• Easter Saturday

• Easter Sunday

• Easter Monday

Orders placed during this time will be processed once operations resume on the next business day. While we will do our best to dispatch orders promptly, delays may occur due to limited courier services and backlog.

Shipping Cost & Approx. Delivery Time Frames

Delivery To Australia

Delivery Method	Metro	Regional	Remote
Standard Australia Post	FREE shipping on orders $99 and over AUSTRALIA WIDE*   3-4 business days	FREE shipping on orders $99 and over AUSTRALIA WIDE*   5-7 business days	FREE shipping on orders $99 and over AUSTRALIA WIDE*   8-10 business days
Express Australia Post	Calculated at cart once based on location  1-2 business days	Calculated at cart once based on location  Please allow an additional 1-2 days	Calculated at cart once based on location  Please allow an additional 1-2 days

Delivery To New Zealand

Standard Aus Post to NZ	Calculated at cart once based on location  9-15 business days
Express Aus Post to NZ	Calculated at cart once based on location  6-12 business days

*Additional delivery fees apply for Luggage orders being sent to Western Australia, Northern Territory and Queensland

If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (Sales or over long weekends), due to wild weather, or due to other Australia Post-delivery issues that are unforeseen or unavoidable events beyond our reasonable control. Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.